What is E-commerce logistics?

What is E-commerce logistics?

E-commerce logistics is also known as e-logistics. It is the process of ensuring flow of products from the seller to the end customer in an efficient and cost-effective manner for an online store or marketplace. This includes inventory management, warehousing, order fulfilment, shipping, and delivery, and returns management for online orders.

Finding the right balance between profit and customer satisfaction with your e-commerce logistics services can be extremely challenging. In this article, we look at the ecommerce logistics solutions to consider when you are running an online business.

Key E-commerce Logistics Solutions

E-commerce logistics is a critical component of any successful online business operation. This will assess your understanding of the fundamental concepts ecommerce logistics solutions.

Inventory management

Managing your inventory in  e-commerce logistics is vital to your business strategy, optimization and lets you take control. It involves:

  1. Stock tracking: Helps to track the quantity, location, and status of each product in real-time. 
  2. Order processing:Ensures products are available and ready for shipping. 

  3. Demand Forecasting: Helps businesses stock the right quantities of products to meet customer demand without overstocking or running out of stock.

  4. Full Integration with your e-commerce Platforms: provide real-time visibility into stock levels, automate order processing, and update product availability to customers. 

Warehousing and Storage 

Warehousing is a critical factor in ecommerce logistics solutions. Strategic warehousing decisions leads to cost savings, improved customer satisfaction, and a competitive edge in the e-commerce marketplace and webshop logistics. Warehouses enable businesses to optimize their inventory by strategically storing products. This includes organizing products based on demand, seasonality, and product characteristics.

Shipping and Delivery 

Getting Logistics Done e-commerce logistics services offer various shipping options, including same-day delivery, next-day delivery, and international shipping, to meet the needs of customers worldwide. We have partnerships with multiple carriers to provide cost-effective and reliable shipping solutions.

Returns Management 

Online businesses need to ensure that their reverse logistics are just as good as their order fulfilment services. Customer experience is a driving force in e-commerce logistics solutions. It can makes all the differences in the success of an online business! By implementing efficient return processes to handle product exchanges or refunds you deliver a better brand experience to your customers! 


E-commerce logistics services are designed to be scalable, allowing businesses to adapt to changing demands, seasons, or growth without the need for significant infrastructure investments. 

Getting Logistics Done has established relationships with regional carriers that can help every point of the E-commerce supply chain by connecting brands with the right supplier or fulfilment partner. By outsourcing these logistics functions to specialized providers , e-commerce businesses can focus on core activities like marketing, product development, and customer engagement while ensuring that their supply chain operates efficiently and cost-effectively. 

If you're ready to take your e commerce logistics solutions to the next level, consider partnering with us today. Contact us.

Contact us